Question 1

Are you insured and state inspected?

Accepted Answer

Our equipment is fully insured and inspected by the State of New Jersey. We are inspected annually by the Department of Community Affairs. We are happy to provide a certificate of insurance.

Question 2

What is your deposit and payment policy?

Accepted Answer

Parties Are Us must receive a deposit of 50% at the signing of the customers contract. Deposits are non-refundable. They can be used towards any future event valid 1 year after event date. Unless other arrangements are made such as a purchase order a deposit is always due when signing the contract. The remaining balance must be paid at the start of the customers event.  Deposits and signed contracts must be received within 5 business days to reserve your reservation with us.

Question 3

What happens if there is inclement weather?

Accepted Answer

In the event of inclement weather, if a customer provided a rain date on the contract and the weather is unsure they could ask to use their rain date instead.

This decision needs to be made 24 hours before the event start time as stated on the contract.

Customers should contact Parties Are Us via email: paurentals@gmail.com or call the office at 973-812-8385.   If the weather is unsure and you tell us to come out to the event & it rains, the full amount is still due regardless if equipment was used or not.   Parties Are Us reserves the right to cancel any event due to unsafe working conditions, foreseen weather conditions, high winds exceeding 20 mph, heavy rain or any conditions Parties Are Us deems unsafe.

Question 4

What are my payment options?

Accepted Answer

Parties Are Us accepts all major credit cards. Credit cards are subject to a 4% processing fee. Other options include check or cash.

Question 5

What is included in my rental?

Accepted Answer

All prices for inflatable rides include set up, and delivery within 15 miles from 07424. Anything over 15 miles from our location will result in a travel fee.  *Under certain circumstances a delivery fee may apply*

Question 6

What time should I expect my equipment to be delivered?

Accepted Answer

We will arrive 1 hour in advance to your event to set up. For larger events the arrival time may vary.

Question 7

Why choose Parties Are Us Rentals?

Accepted Answer

We're you're one-stop-shop for all of your party needs. If you want fast, reliable, clean, and affordable service we're the company for you!