FAQs
Our equipment is fully insured and inspected by the State of New Jersey. We are inspected annually by the Department of Community Affairs. We are happy to provide a certificate of insurance with your order.
Deposits
A signed contract and 50% deposit (or approved purchase order) are required to reserve your event. Contracts, deposits, or purchase orders must be received within 2 days or the reservation may be canceled without notice. Deposits are non-refundable. Deposits must be used toward a future event within the same calendar year as the original event, if cancelled. Deposits expire on December 31 and do not carry over to the following year. Changes, cancellations, or item removals must be made at least 14 days before the event. Requests made within 14 days are subject to full payment, and deposits cannot be transferred. Rescheduled events are subject to equipment availability; comparable substitutions may be provided if necessary. Purchase order events canceled within 14 days remain responsible for the full contracted amount.
Payment
The remaining balance is due one business day before the event. We accept cash, checks, and all major credit cards. A valid credit card must remain on file regardless of payment method. Credit card payments are subject to a 4% processing fee.
Inclement Weather
In the event of inclement weather, if a customer provided a rain date on the contract and the weather is unsure they could ask to use their rain date instead. This decision to use a rain date needs to be made 24 hours before the event start time as stated on the contract. Customers should contact Parties Are Us Rentals via email: paurentals@gmail.com or call the office at 973-812-8385.
If the weather is unsure and you tell us to come out to the event & it rains, the full amount is still due regardless if equipment was used or not.
Parties Are Us Rentals reserves the right to cancel any event due to unsafe working conditions, foreseen weather conditions, high winds exceeding 15 mph, heavy rain or any conditions Parties Are Us Rentals deems unsafe. If weather becomes unsafe during an event, we may temporarily suspend use or remove equipment if necessary for safety.
Grounds
All inflatables must be secured on level ground: grass, asphalt, concrete, or indoors. The customer will ensure the set-up location is free of all sticks, rocks, animal waste, or any other objects that could damage the attraction. We do not set up on gravel, rocks or sand. It is the customers’ responsibility to mark any sprinkler systems. We do not set up under telephone or power lines. Any gate openings require a 6ft wide entrance. Any door entrances should be 6ft wide and a double door entrance.
Power Supply
A dedicated 110v plug, per unit, must be within 50-100' of set up location for each blower. All rentals are accompanied by a company 50’ or 100' 12/3 gauge electrical cord. We cannot run power over 100' to keep from damaging the blower and ensuring the appropriate airflow to the inflatable. Please note that some attractions require more than one blower. If you cannot accommodate the appropriate power source we can provide a generator for an additional cost. If you have power concerns contact us at 973-812-8385.
Water Supply
If your rental requires water, the attraction must be within 100’ of a water source. Multiple wet units set up in a single location will require individual sources to each unit. A standard garden hose is more than sufficient. .
Delivery
We will arrive 1 hour in advance to your event to set up. For larger events the arrival time may vary. Please review your contract with approximate arrival time.
Delivery Fees
$100 for locations over 15 miles.
$125 for locations over 30 miles.
$150 delivery fee for all non-inflatable rentals.